The data controller is Le Clos du Tilleul, represented by Sophie Matheson and Gregory Matheson, 5 rue de la Haute Garde, 37500 Anché, France. Contact: leclosdutilleul37@gmail.com; +33 (0)6 10 07 37 76.

• Account information, such as your name, email address, and login/authentication identifiers when you create an account or log in.
• Messages sent through the contact form, including the subject and message content.
• Booking-related information you choose to provide, such as requested dates, number of guests, pets, and any special requests.
• Review content you submit through the website, including any display name you choose.
• Technical and security information required for authentication, security, spam prevention, and basic website operation.

• To create and manage your account and enable login.
• To respond to enquiries and messages.
• To manage booking requests and communicate with you about your stay.
• To display guest reviews when you choose to submit one.
• To protect the website from spam, abuse, and unauthorized access.
• To maintain and improve the website and user experience.

We process personal data only when necessary to provide the requested service (such as managing your account, responding to enquiries, and handling booking requests), to comply with legal obligations, or to pursue legitimate interests such as website security and spam prevention. Where processing is based on consent, you may withdraw it at any time.

This website relies on third-party services, including Google Cloud for hosting, Supabase for authentication and database storage, Google Maps for location display, an email provider for contact messages, analytics and spam-protection tools, a newsletter tool, and Airbnb when you choose to continue a booking through Airbnb. These services may process data according to their own privacy policies.

This website uses only essential cookies and browser storage required for login, authentication, security, and basic functionality. It does not use advertising or marketing cookies and does not harvest any other information for tracking purposes.

Messages and booking enquiries are kept only for as long as necessary to process your request and until you have made use of the services offered. Account and review data are kept while your account or review remains active, and other data is kept only as long as necessary for the purposes described above, unless a longer retention period is required by law or needed to resolve a dispute.

• You may request access to your personal data.
• You may request correction of inaccurate information.
• You may request deletion of your personal data, subject to legal obligations.
• You may object to certain processing or request restriction of processing.
• You may withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the French data protection authority (Commission Nationale de l’Informatique et des Libertés – CNIL).

For any question about this Privacy Policy or your personal data, please contact leclosdutilleul37@gmail.com or use the contact form available on the website.